Duffield, N. G., Lewis, J. T., O'Connell, Neil, Russell, R. and Toomey, F. (1994) The Entropy of an Arrivals Process: A Tool for Estimating QoS Parameters of ATM Traffic. (Preprint)
Duffield, N. G., Lewis, J. T., O'Connell, Neil, Russell, R. and Toomey, F. (1994) Statistical issues raised by the Bellcore data. (Preprint)
McGurk, Brian and Russell, R. (1997) Simple bounds for queues fed by Markovian sources: a tool for performance evaluation. (Preprint)